Privacy Policy

We may collect the following information from you:

• Name
• Phone number
• Email address
• Billing address
• Payment details (processed securely via third-party providers)
• Government ID (for verification purposes during rentals, if required)

We collect your information through:

• Our website
• Phone calls
• WhatsApp communication
• Instagram messages
• Walk-in interactions at our store

We use your information for the following purposes:

• Processing and managing your orders
• Coordinating pickup and return of games
• Verifying identity for rentals (if required)
• Communicating with you regarding orders or support
• Sending promotional messages or offers (only if you have not opted out)
• Improving our services through analytics

We use trusted third-party payment providers such as Razorpay, UPI, and cash handling for transactions.

• We do not store your card or payment details on our servers
• Payment information is processed securely by the respective payment provider

We may share your data only when necessary with:

• Payment gateway providers (e.g., Razorpay)
• Analytics tools (such as Google Analytics or similar services)

We do not sell your personal data to any third parties.

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Understand website usage
• Improve user experience

You can choose to disable cookies through your browser settings.

We retain your information only for as long as necessary to:

• Fulfill business and legal requirements
• Maintain records for customer service and operations

You have the right to:

• Request access to the data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

If you have any questions or requests regarding your privacy, please contact us at:

Email: gameskatta.sangli@gmail.com